Privacy Policy

Information we collect

When you request service we collect what you enter in the form: your name, phone number, email address, service type, location, urgency, and job details. We also record basic visit information such as the page you came from, campaign tags in the link you clicked, and general device type, so we know which pages help homeowners.

How we use it

We use your information only to respond to your request, schedule and perform work, communicate about your job, and improve our website.

• We do not sell your personal information.
• We do not share it with other plumbers or lead resellers.
• We contact you by text or email only for the purposes you agreed to on the form.

Service providers

We rely on trusted providers to host this website, store requests securely, and deliver email notifications. They process data only on our behalf. If you have a home warranty, details may be shared with your warranty company as needed to complete a claim you asked us to handle.

Text messages

If you agreed to receive texts, you can reply STOP at any time to opt out. Message and data rates may apply. Consent to texts is never a condition of service.

Cookies and analytics

We use a small amount of browser storage to remember how you arrived at the site during your visit. We do not use advertising cookies that follow you across other websites.

Retention and security

We keep service requests as long as needed for our business records, then delete them. Access is limited to authorized team members and protected by secure sign-in.

Your choices

You can ask us to view, correct, or delete your information at any time by calling 813-600-3797.

Children

This website is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy. The date at the top shows the latest version.